[ WELCOME TO SOUNDZ SUPPORT ]
WE ARE HERE TO HELP YOU
One of our experts is here to answer your questions. Just email us to firstname.lastname@example.org
You are not sure which product covers your needs? Do not hesitate to email us to email@example.com
If your in-ear monitors require service or meintenance, please fill out the Service & Repair Form
JUST FOLLOW THE STEPS
- Choose the monitors you desire
- Design them to your own style
- Proceed to checkout
- Pay your order
EAR IMPRESSION PROCEDURE
In order to make your custom-made monitors, we need your ear impressions.
If you already have your physical ear impressions you can send them to us via courier in the following address:
21 Fresnel Lane
Sambro, Nova Scotia
B3V 0C1, Canada
If you have the scanned STL 3D files, you can upload them to the configuration page of each product.
If you don’t have your ear impressions we can find a hearing center near you, in order to take them.
We will also send you the “audiologist ear impressions guide”, which must be precisely followed by your audiologist.
We support express delivery all over Canada
[ DELIVERY TIME ]
For custom in-ear monitors, the delivery time varies from 20 to 45 working days (depending on how busy our lab is), from the day we receive your ear impressions.